Privacy Policy

1. Introduction

Olululo Brokers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and physical address when you contact us or request our services.
• Financial Information: Information related to your financial planning needs, which is necessary to provide our brokerage services.
• Usage Data: Information about how you interact with our website, including pages visited and time spent. We use privacy-focused analytics (Vercel Analytics) to understand visitor behaviour. This service does not use cookies and does not collect personally identifiable information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our financial brokerage services
• Respond to your inquiries and provide customer support
• Send you updates about our services (with your consent)
• Comply with legal and regulatory requirements
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Insurance Underwriters: To process your applications and provide services
• Service Providers: Third parties who assist in our operations
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Lodge a complaint with the Information Regulator

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: